Privacy Policy
Last updated: July 2026
River Cree Casino (“we,” “us,” “our,” or the “Site”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what data we collect, how we use it, and the choices available to you.
1. Information We Collect
We may collect the following categories of information when you use our Site:
- Account information — name, email address, date of birth, and contact details provided during registration.
- Payment information — details related to deposits and withdrawals, processed securely through our payment partners. We do not store full card numbers on our own servers.
- Technical data — IP address, browser type, device information, and cookies used to operate and improve the Site.
- Communication data — messages you send us via live chat, email, or contact forms.
2. How We Use Your Information
We use collected information to:
- Create and manage your account
- Process deposits, withdrawals, and bonus eligibility
- Verify your identity and comply with anti-fraud and licensing requirements
- Provide customer support
- Improve Site performance and user experience
- Send service-related communications and, where permitted, promotional offers
3. Cookies
We use cookies and similar technologies to remember your preferences, keep you logged in, and analyze traffic. You can control cookie settings through your browser at any time; disabling cookies may affect certain Site features.
4. Sharing of Information
We do not sell your personal data. We may share information with:
- Payment processors, to complete transactions
- Regulatory or licensing authorities, where required by law
- Service providers who support Site operations (e.g., hosting, analytics), under confidentiality obligations
5. Data Security
We use 256-bit SSL encryption to protect data transmitted through the Site, including account logins, transactions, and personal details. While we take reasonable technical and organizational measures to protect your information, no method of transmission over the internet is 100% secure.
6. Data Retention
We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, or request deletion of your personal data. To exercise these rights, contact us using the details below.
8. Age Restriction
Our services are intended only for individuals who have reached the legal gambling age in their jurisdiction. We do not knowingly collect information from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
10. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact our support team via live chat or email listed on the Site.